Response to Ukrainian Crisis

Updated: July 13, 2022

Information for Ukrainians Coming to Canada

About the Canada-Ukraine Authorisation for Emergency Travel (CUAET)

Please contact us to make an appointment if you are new to Canada.

Apply for Transitional Financial Assistance (Government of Canada)

Apply for Emergency Financial Assistance (Province of Ontario; through Ontario Works)

Free legal advice provided by Pro Bono Ontario (hotline) and Canadian Bar Association

Kids Help Phone (in Ukrainian)

How Peterborough Community Members Can Help

Offers of temporary housing

We have developed a partnership with Community Counselling & Resource Centre’s Housing Resource Centre so that you can post your homestay listing:

We will direct our clients to this site so that they may find accommodation in our area that best fits their family’s needs. 

The Housing Resource Centre will also provide you with resources and support as a HomeStay Host. They also send out listings for rental accommodation weekly.

If you are planning to host a family and you have not met them before, please consider these questions: 

  • How long do you intend to offer free accommodation?
  • How many family members can you accommodate?
  • Are pets allowed?
  • What is included in your offer (parking, heat, hydro, furnishings, laundry, internet, local phone etc.)?
  • Can the family use the kitchen and when? How will you manage fridge and freezer space?
  • Do you intend to provide room and board or just the accommodation?
  • Do you have house rules? How do you intend to share them?
  • How will you communicate if the family does not speak a lot of English?
  • Will you provide transportation?
  • How will you resolve conflict?
  • What information do you need to verify the information shared by the family before they arrive?
  • What information can you provide to the family before they arrive if they are concerned about their safety? 


Please post jobs for Ukrainians on the Jobs for Ukraine Job Bank site. You may also send a job posting to Olga Stetsyuk, NCC’s Employment Counsellor ( In addition, all Ukrainian citizens who have the Canada-Ukraine Authorisation for Emergency Travel (CUAET) can seek support from any Employment Ontario-funded agency.


Once the families arrive in the area and connect with the New Canadians Centre, they will meet with a staff member for a needs assessment. If they would like to have the support from local volunteers to support their settlement, we will match them with a team.

If you are interested in becoming a Support Team Volunteer, please fill out the NCC Volunteer Application Form. Volunteers will only be matched with families based on need, so you may not hear back immediately. 

There is also an ongoing need at the NCC for Support Team Volunteers to work with refugees from many other countries. In your application form, please state if you are open to working with them or only with displaced Ukrainians. 

If you are interested in learning more about other options to help, please visit:

Please note that these sites are developed and managed by third parties and not connected with the New Canadians Centre. 

Donation of items

We will post the items that families need to our SoKind registry. Please check this registry often.

For example, if a female client with a child requires clothing, we will note the size and type of clothing required on this list. If you are able to meet the need, please click “Give This Gift” and we will connect you with the client for drop-off.

You can also post your offer in this local Facebook Group to connect directly with local Ukrainians:

Donating to the New Canadians Centre

On Monday March 28, we launched an urgent appeal to raise $20,000 for our Client Emergency Fund to support those fleeing Ukraine and other newcomers in times of need. Not only have you helped us to do that, you have raised $30,000 for the Fund in less than 1 week. We were able to distribute these funds before provincial and federal supports were available. Thank you – we are truly grateful!

The next step is to look ahead to create stability in the long-term after the first weeks of arriving in Peterborough. Now that we’ve met our goal, your donation will be directed to the Peterborough Welcome Fund for 

  • mental health supports for newcomer youth
  • employment programs that provide on-the-job English language training
  • activities that introduce newcomers to the community to build social connections
  • and other programs and services that respond to urgent and emerging needs of our clients arriving from anywhere in the world.

You can make a donation to the New Canadians Centre online or by cheque made out to “New Canadians Centre.” Donations above $20 are eligible for a tax receipt.

If you would like to donate directly to a Ukrainian project, here is a list of organizations that has been shared by the Ukrainian Canadian Congress. 

Local Community Groups

Peterborough Stands with Ukraine

United for Ukraine Kawartha Lakes

“Ukrainians of Peterborough & Friends” Facebook Group

Information Session on Local & Federal Responses

On March 30, 2022 we organised our first information session about the “Canada-Ukraine Authorization for Emergency Travel” and ways in which people could help Ukrainians abroad and locally. You can watch the video here and review the Powerpoint slides here.

On July 13, 2022, we provided an update on Operation Safe Haven Ukraine and introduced our new partnership with the Housing Resource Centre for homestay listings and host support.